30 Day Money Back Guarantee
Shop without worry!
We love our products, and you should too!
At Easiklip we understand how important it is that your home renovation be everything you dreamed of. Choosing the right products is not always easy and we are here to help.
If you’re not completely satisfied with your purchase, you can return it for a refund within 30 days of delivery. It really is that EASI.
How Do You Qualify for a Refund?
Please ensure that you product is:
- In its original packaging
- In the same condition as it was when it arrived to your home or job site
- Not used, installed, or marked in any way
You must complete all of the following within 30 days of receiving your order:
- Contacted our customer care staff to advise that you will be returning all or part of your order
- Complete the "Easiklip Return Product Form" and email it back to us
- Have your order packed and ready to ship
If you DID NOT purchase your flooring through Easiklip's "Skip The Warehouse" program, you will receive a full refund for your purchase.
If you DID purchase your flooring through Easiklip's "Skip The Warehouse" program, your order will be subject to a 20% restocking fee. This percentage applies to your flooring and taxes - shipping fees are excluded.
Full Order Returns
For a full refund of your payment, you must return absolutely everything you received from us. All items must also be in their original packaging. Let us know once you have everything packaged up and ready to go. We will then arrange a pickup time for the products. Please note that you will be responsible for return shipping costs.
Partial Order Returns
If you’re looking to return only a portion of your order we are happy to help you out!
Please take note of our Partial Order Return Policy:
- If you would like us to arrange partial order return pick up, you will be responsible for covering the return shipping costs
- All Partial Order Returns must be returned in their original condition and packaging
- All Partial Order Returns must be returned within 30 days of their delivery date
Our Fine Print
Our 30 Day Money Back Guarantee does not extend to clearance items for both full and partial order returns. Contact our friendly customer care staff if you’re unsure whether or not your product qualifies.
Still have questions? Give us a call at 1-604-366-8578, or send us an email at firstname.lastname@example.org